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PrestaShop Skype (Chat/Call) Support

SFK-48

The PrestaShop addon helps to communicate with clients on your online store and turn visitors into customers. This helps to build relationships with customers, provide personalized service and increase sales.

Live chat is beneficial for businesses. It has to a large extent revolutionized the customer service industry.
Organizations (regardless of size and industry vertical) should adopt this tactical tool to stand out and delight customers.

Live chat is the best available option for providing online customer support.

Live support applications are commonly used to provide immediate customer support and information to clients and customers.


Live chat is a great option to maximize leads and optimize business return on investment (RoI). It helps in acquiring more leads and of course, generates more sales. Online chat tools improve the response time of website visitors and improve the chances of sales

Along with emails, live chat has become one of the most important communication channels. 75% of people prefer to chat, and 63% say they will return to a website because it has a live chat. These numbers alone should convince you that you should have a chat on your own website.

In fact, 90% of consumers rate an immediate response as 'important or very important, while the same percent want the experience to be convenient. Live chat allows you to give quick answers to questions about your products, solve problems faster, and assure your customers that you're there when they need you.

Chat refers to the process of communicating, interacting, and/or exchanging messages over the Internet.

It is real-time communication between two users via computer. It is a widely interactive text-based communication process that takes place over the Internet. An advantage is; it makes getting to know a person easier. The disadvantage is, you never really know who it is you are chatting with really.

Chat support is a common method of customer service or support that offers assistance to customers through the use of a messaging app or online chatbot. Delivered by live agents or through artificial intelligence (AI), chat support supplements more traditional customer service channels, such as voice or email.

1 Year Free Support.

For a demo on version 1.7.x visit the below links

Front-office Demo URL => https://www.hrms-systems.com/presta-addons/en/

Back-office Demo URL => https://www.hrms-systems.com/presta-addons/admin619j6kpbb/index.php

For a demo on version 1.6.x visit the below links

Front-office Demo URL => https://www.hrms-systems.com/presta-apps/en/

Back-office Demo URL => https://www.hrms-systems.com/presta-apps/admin539fyipwq/index.php

PrestaShop Forum Link

PrestaShop Forum Link = https://www.prestashop.com/forums/topic/1071042-module-prestashop-back-office-login-geolocation-history-and-statistics-charts/

OUR PRESTASHOP ADDONS MARKETPLACE URL

PrestaShop Marketplace URL => https://addons.prestashop.com/en/2_community-developer?contributor=301729

LIKE & SUBSCRIBE TO OUR YOUTUBE CHANNEL.

Our YouTube Channel URL => https://www.youtube.com/channel/UCf3xPLKNIGTwj0Mxtln_CJg/videos

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Daha fazla bilgi

50,00 €

Ürün için asgari sipariş miktarı 100

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Daha fazla bilgi

The PrestaShop addon helps to communicate with clients on your online store and turn visitors into customers. This helps to build relationships with customers, provide personalized service and increase sales.

Live chat is beneficial for businesses. It has to a large extent revolutionized the customer service industry.
Organizations (regardless of size and industry vertical) should adopt this tactical tool to stand out and delight customers.

Live chat is the best available option for providing online customer support.

Live support applications are commonly used to provide immediate customer support and information to clients and customers.


Live chat is a great option to maximize leads and optimize business return on investment (RoI). It helps in acquiring more leads and of course, generates more sales. Online chat tools improve the response time of website visitors and improve the chances of sales

Along with emails, live chat has become one of the most important communication channels. 75% of people prefer to chat, and 63% say they will return to a website because it has a live chat. These numbers alone should convince you that you should have a chat on your own website.

In fact, 90% of consumers rate an immediate response as 'important or very important, while the same percent want the experience to be convenient. Live chat allows you to give quick answers to questions about your products, solve problems faster, and assure your customers that you're there when they need you.

Chat refers to the process of communicating, interacting, and/or exchanging messages over the Internet.

It is real-time communication between two users via computer. It is a widely interactive text-based communication process that takes place over the Internet. An advantage is; it makes getting to know a person easier. The disadvantage is, you never really know who it is you are chatting with really.

Chat support is a common method of customer service or support that offers assistance to customers through the use of a messaging app or online chatbot. Delivered by live agents or through artificial intelligence (AI), chat support supplements more traditional customer service channels, such as voice or email.

It's proven that customers are more satisfied with chat–and higher satisfaction promotes customer loyalty.

Live web chat is a type of web-based communication that happens in real-time. People that utilize live web chat can exchange text messages, photos, videos, links, GIFs, and emojis. Live chat agents or other customer service employees can communicate with you directly and in real time.

Live chat improves the support experience for customers.
Live chat helps with customer acquisition and onboarding.
Live chat lets your agents build rapport with customers.
Live chat reduces repetition for your customers.
Live chat boosts your customer service team's productivity.
Live chat lets you provide 24/7 support.
Show you when someone is typing.
Offer read receipts (show when someone has read or received your message, as well as showing your contact when you read their message)
Send messages over mobile data and Wi-Fi.
Lets you share files and high-resolution photos.

Features:

- Easy to integrate and set up Skype chat from the back office.
- Fully responsive 100%.
- Lightweight. (Smaller file size which loads faster.)
- SEO friendly.
- Support all browsers: Firefox, Chrome, IE, Safari, etc.
- Lightweight. (Smaller file size which loads faster.)
- Increase sales, conversion rates, and product promotions.
- Maintain existing customers & Attract new customers.
- Lower marketing expenses, exposure to potential customers, and reach targeted audiences.
– Support multiple browsers and operating systems.
– Helps to find targeted audience visits and conversions in sales.
– Help in analysis, statistics, SEO, and marketing campaigns.
– Alternate option instead of using analytics script from Google Analytics and Statcounter.
– SEO friendly.
– Support all browsers: Firefox, Chrome, IE, Safari, etc.
– Lightweight. (Smaller file size which loads faster.)
– Compatible with PrestaShop 1.5.x,1.6.x,1.7.x and 8.0.
– Multiple browser compatibility(IE, Firefox, Opera, Safari, Chrome, and Edge).
– Mobile, Tablet, and all devices compatible.
– Multi-language and Multi Store compatible.
– 24*7 Support
– Good Documentation

Benefits to Customers

- Customer trust online store and feel comfortable.
- Helps in support and communication in the customer's native language.
- Customer queries and clarifications get fast solutions.
- Helps to increase customer understanding and knowledge about the store.

Benefits to Merchants

- Reduce expenses
- Increase sales
- Improve customer service and loyalty
- Discover customer pain points
- Faster problem resolution
- Customer convenience
- Competitive advantages
- Expand market reach
- Proactive outreach
- Reports and analytics
- Real-Time Convenience to Customers
- Cost Efficient
- Stand out Amongst Competitors
- Develop Deeper Customer Relationships
- Increase in Conversions and Average Order Values

Installation :

Step 1: Upload the module zip file from the back-office Module & Services menu tab. Module Manager area using the upload button. After the successful installation module menu, the link will appear in the left menu or top menu in the back-office more area.
Step 2: Install the module using the install button.
Step 3: Visit the module management page from the back-office “More” area (section) in the left menu in the back office.
Step 4: The module installation process is very easy, how module configuration works can be seen in the demo instance.
Step 5: Please visit our demo instance for module configuration and usage demo.
Step 6: Please watch our YouTube channel for demo videos on the module, and how to use and configure it on the website.

– Module works without making any change in the existing PrestaShop file so that existing customization and theme change do not affect.
– We provide free technical and feature support in installation, configuration, and access to updates available for this product.
– Free support on installation, configuration, and customization as per store requirements, for example, new hook addition to your store.

Other :

Please leave your valuable feedback after using the module.

This will help to increase self-confidence, improve service, and enhance the module as per requirements to make it better for different online stores.


For a demo on version 1.7.x visit the below links

Front-office Demo URL => https://www.hrms-systems.com/presta-addons/en/

Back-office Demo URL => https://www.hrms-systems.com/presta-addons/admin619j6kpbb/index.php

For a demo on version 1.6.x visit the below links

Front-office Demo URL => https://www.hrms-systems.com/presta-apps/en/

Back-office Demo URL => https://www.hrms-systems.com/presta-apps/admin539fyipwq/index.php

OUR PRESTASHOP ADDONS MARKETPLACE URL

PrestaShop Marketplace URL => https://addons.prestashop.com/en/2_community-developer?contributor=301729

Alternate module download URL => https://www.presta-addons-modules.com


You can use Google Pay from your mobile. It works for all countries.

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Product FAQs (Questions, Answers).

PrestaShop is an open-source e-commerce platform that allows users to create and manage online stores. One of the features of PrestaShop is the ability to use addons, which are additional modules or plugins that can be added to the platform to enhance its functionality.
PrestaShop Addons is a marketplace for third-party modules and themes for the PrestaShop e-commerce platform. It allows users to easily add new functionality and design elements to their online stores by installing pre-built modules and themes created by other developers. These add-ons can help with tasks such as SEO schema, geolocation, and social media integration.
The Social Media Links Module is a plugin for the PrestaShop e-commerce platform that allows store owners to add links to their social media profiles on various platforms like Facebook, Twitter, Instagram, YouTube, Pinterest, LinkedIn, etc. on their website. This allows customers to easily follow the store on social media and stay updated on new products, promotions, and events. The module can be installed and configured through the PrestaShop back-office, and it can be added as a block to the website's footer or header. Once installed, it can be customized to show icons and links to the store's social media profiles.
An SEO schema module for PrestaShop is a plugin that allows you to add structured data, also known as schema markup, to your store pages. Structured data is a type of code that helps search engines understand the content of your pages and how they are related to each other. This can help improve the visibility and search engine ranking of your store.
The PrestaShop Geolocation Module is a plugin for the PrestaShop e-commerce platform that allows store owners to automatically detect a customer's location and display country-specific content, such as prices and shipping options. This can be useful for businesses that need to comply with local regulations or that want to offer a more personalized shopping experience for their customers. The module can be installed and configured through the PrestaShop back-office, and it uses the customer's IP address to determine their location.